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Why Are My Invoices Being Sent Automatically in QuickBooks Online?

Learn why LeanLaw invoices are being emailed to clients automatically and how to fix it with one setting change in QuickBooks Online.

You may notice that invoices finalized in LeanLaw and synced to QuickBooks Online are being automatically emailed to clients through QuickBooks Online — even though you did not manually send them.

This can be especially confusing if:

  • The behavior started suddenly
  • It has never happened before
  • Invoices created directly in QuickBooks are not being sent automatically
  • No changes were made to your LeanLaw settings

What's causing this?

In a recent QuickBooks Online update, Intuit added a setting that can automatically email invoices imported from connected applications — including LeanLaw. When this setting is enabled in QuickBooks Online, invoices sent from LeanLaw to QuickBooks are emailed to clients as soon as they sync, without any action on your part.

How to Check the Setting in QuickBooks Online

  1. Click the Settings gear icon (⚙️) in QBO
  2. Select Account and Settings
  3. Open the Sales tab
  4. Scroll to the Invoice Payments section
  5. Look for a setting labeled Automatically send imported invoices (or similar)
  6. If it is turned on, disable it
  7. Save your changes

How to Confirm This Is the Cause

Test 1: Create an invoice directly in QuickBooks

Create a test customer in QBO with an email address and create a new invoice manually. If the invoice is not emailed automatically, the issue is specific to how QBO handles invoices imported from connected apps like LeanLaw.

Test 2: Create an invoice through LeanLaw

Finalize a test invoice in LeanLaw and allow it to sync to QuickBooks. If the invoice is emailed automatically, the Automatically send imported invoices setting in QBO is likely enabled.

Frequently Asked Questions

Did LeanLaw change something? No. LeanLaw has not made any changes to how invoices are synced to QuickBooks Online. This behavior is controlled entirely by a setting in QuickBooks Online that Intuit may have introduced or toggled during a recent update.

Why did this start happening after everything worked fine for a long time? Several QuickBooks users have reported seeing new prompts or settings appear related to automatically sending imported invoices. If this setting was enabled during a QuickBooks Online update — even without any action on your part — invoices may begin sending automatically.

How do I stop it? Disable the Automatically send imported invoices setting in QuickBooks Online under: Settings → Account and Settings → Sales → Invoice Payments

Still seeing unexpected behavior after disabling this setting? Reach out to LeanLaw Support, and we'll help you investigate further.